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North Florida/South Georgia VA HCS facilities schedule 264,409 medical appointments in January 2019

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The North Florida/South Georgia VA Health Care System Florida scheduled 264,409 pending appointments across its locations during the period ending January 1, according to data collected from the U.S. Department of Veterans Affairs.

Of the total number of appointments 244,574 had a wait time of 30 days or less (92.5%) and 19,835 appointments (7.5%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 cautioning the VA’s data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

Debra Draper, health care director at the GAO, told the House Veterans Affairs Committee new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who don’t have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

North Florida/South Georgia VA Health Care System Pending Appointments Scheduled in January
LocationTotal Appointments ScheduledAppointments Scheduled 30 Days or LessAppointments Scheduled More than 30 Days
Gainesville, FL (Malcom Randall)57,79552,7115,084
Lake City, FL18,40216,7381,664
Jacksonville 1, FL40,94535,0745,871
Valdosta, GA4,4694,343126
Ocala, FL9,9049,656248
Saint Augustine, FL8,7148,503211
Tallahassee, FL (Sergeant Ernest I. "Boots" Thomas)25,21124,226985
Lecanto, FL8,7278,7216
The Villages, FL29,19127,4851,706
St. Marys, GA4,8814,567314
Marianna, FL2,7372,71819
Palatka, FL3,5713,51061
Waycross, GA2,9372,782155
Perry, FL5435412
Gainesville 1-16th Street, FL66660
Gainesville 2-98th Street, FL1,1681,11256
Gainesville 3-64th Street (C), FL1,4001,31288
Gainesville 4-64th Street (O), FL6,0645,829235
Gainesville 5-64th Street (D), FL4,8184,129689
Gainesville 6-23rd Avenue, FL40337
Jacksonville Southpoint, FL13,80912,7751,034
Ocala West, FL5,1624,608554
Jacksonville 2 University Boulevard, FL10,84610,219627
Lake City, FL3,0092,94663

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